Due to the intimate nature of our products, all sales are final. For hygiene and safety reasons, we do not accept returns or exchanges on socks, worn or unworn.
If your order arrives damaged or incorrect, please contact us within 7 days of delivery at tiesshoecandy@gmail.com with your order number and a photo of the issue. We’ll gladly assess the situation and arrange a replacement or store credit if eligible.
Please Note:
– We do not offer refunds for sizing issues, change of mind, or wear and tear.
– All approved claims will be processed within 5–7 business days.
– Shipping fees are non-refundable.
We take pride in our quality. If something isn’t right, reach out, we’ll do what we can to make it right.
